About Us
About Us
Suzhou Troline Technology Co., Ltd was established in 2015. It is a high-tech company specializing in the research and development, production, and sales of medical devices, focusing on gas analysis and medical analytical instruments. We have a professional technical team that brings together experts and engineers in the field of medical devices, constantly innovating products, and developing a series of high-performance and high-precision medical devices.
We always adhere to the principle of "quality first, innovation as the soul", and are committed to the cause of human health. Currently, our products mainly focus on the medical device sector with EtCO2 monitors as the core; The veterinary medical equipment section with veterinary monitors and veterinary anesthesia products as the core.
The company continues to invest heavily in scientific research and innovation, possessing numerous intellectual property rights such as patents and software copyrights. It has conducted in-depth research in the fields of medical equipment systems, infrared spectroscopy, and gas analysis technology. Since its establishment, the company's products have been exported to more than 20 countries, including the United States, the United Kingdom, Australia, India, and France.
We always adhere to quality, lead innovation, and are your trusted partner. Together with Troline, create a better future!
After-sales Service
After-sales Service
The company has established a comprehensive after-sales service system, with professional technical support and service personnel to provide effective technical services. Upon receiving user fault information, it responds within 2 hours and sends personnel to repair and troubleshoot within 48 hours if necessary.
National service hotline:18913131960
National service hotline:18913131960
Customer service capability:
Customer service capability:
Product Service:
Product Service:
1. Provide training for customer personnel.
2. In normal use, if the malfunction is confirmed by the technical personnel of our after-sales service department to be caused by process or material defects and has not been disassembled or repaired, the instrument will be covered by a one-year warranty from the date of acceptance.
3- Lifetime product maintenance. (Customers must provide detailed and authentic valid purchase vouchers, invoices, and warranty cards, etc.)
after-sales process:
after-sales process:
Customers can directly contact the regional manager when encountering problems